I need a cup of tea and an afternoon nap, the excitement is too much. Will be back to using codeunlock. This is the policy change I am asking about. We are sorry to hear that you are less than happy with the service you have received. I just sent off an email to their refunds address so we'll see how that goes I guess.
I input it into the website and it had a counter saying my code would be ready in 3 hours. About 12 hours later, I received an email stating that their system could not generate an unlock code for my phone, but that they needed more information in order to calculate it manually. When you unlock your cell phone you can use any sim card from any network around the world. The details of that order open. Now going through a PayPal Claim.
Before purchasing, I online-chatted with the website chat; person was nice and friendly. Just enter your email address. But, u need to be careful in reading and following the instructions, as u dont want to turn your phone into an expensive paper weight. If you can provide us with the order id or imei number or transaction id of the payment, we can provide you a real time update. So I recommend this reliable.
Ultimately went with For people curious i. This is why I always pay by credit card, never Paypal etc. There were simple instructions included and the code worked fine. I didn't need to fill this in because a message from On-line Solutions was already in the box. Once again I apologise for not being able to get the correct code for your mobile.
At first I was impressed with this company. This company only took minutes to take my money, now days to refund. Instead I looked at their homepage It was all professional looking and convincing. They said if they cannot calculate an unlock code for me that I would get a full refund. They gave me some links to download softwares which were for some scam in order to unlock on my own, saying that if it did not work, they would refund me. It will take me about 24 hours to generate the code but for your particular handset I need you to confirm some details of the handset first to help me calculate the correct unlock code.
The code could not be generated he told me. But if they can't access money in the sellers paypal account then they can't get the refund from the seller. Simply enter your phone details in the order form below:. Had a Blackberry phone unlocked for 99p and got the code in 5 mins. Hi Amanda, Greetings of the day! Then I got an email that it couldn't be done and I Have to try downloading some software which wasnt even available for my phone.
I will post another review in 7 days to let you know if I got my refund also. Stay away from them and rather consider cellunlocker. We never delay refunds and we try to complete all the refunds within 7 days of the request. I conducted a web search for Online Solutions phone unlocking and there are many posts that claim the company is a scam and describe a similar experience to me of requiring further information and to wait another day. This is a cheaper option for the unlocking companies, but may require cables. I received a reply within this period stating unable to unlock and full refund would be credited within 5 days.
It should tell you that you are eligible for an instant refund, with a link. Many Thanks Tom Rogan Code-Unlock-Store. Although normally quicker please allow up to 5 days for the refund to get back into your account. I got straight back on to paypal and filed a dispute requesting a refund. Some companies instead of offering a full refund may force you to post your phone to them.
For some reason the unlock team was unable to unlock my Iphone but yet when my imei was checked every thing checked clean and when the unlock team website put my imei in they said they could unlock. If not, let me look into it and initiate a quick refund. If we cannot unlock your phone we will give you your money back. Never refer again n will steer my friends and family away now!! I am very sorry we were unable to unlock your handset on this occassion and we would hope you will consider us for any other unlocking codes you may require in the future. After that I went to a high street shop. Your only option may be your network operator or a local shop who can unlock via a cable.